If you cannot find the will, start by searching the person's home and papers thoroughly, then contact anyone who may be holding the original: any solicitor or will writer who acted for them, their bank, the National Will Register, and the Probate Service, which stores wills for safekeeping. If an original is never found, the estate is usually dealt with either under the rules of intestacy, or, where a valid copy or firm evidence of a will exists, by applying to the Probate Registry for permission to prove that copy.
A misplaced will is common and often solved within a few phone calls, because most professionally drafted wills are stored away from the home. This guide sets out where wills are usually kept, how to search official records, and what the law of England and Wales says when only a copy, or nothing at all, comes to light. Figures are current as at August 2026 and are subject to change.
First steps when a will is missing
Search, then ask, then check the official records, before treating the estate as though there is no will. Many people leave a signed original with the professional who prepared it and keep only a copy at home, so the absence of a will in the house does not mean one was never made.
- Search thoroughly. Look through files, drawers, a home safe, and with other important papers such as the property deeds, insurance documents and bank statements.
- Look for clues, not just the will. A letter, an invoice from a solicitor or will writer, or a storage certificate can point to where the original is held.
- Ask the people closest to the person. A spouse, adult children, a named executor or a close friend may know who drafted or holds the will.
- Contact the professionals. Ring any solicitor, will writer or bank the person used, and ask whether they hold an original will or a deposit certificate.
- Search the registers. Use the National Will Register and, where a death has already led to a grant, the Probate Service records described below.
Where wills are commonly kept
Working through the usual storage places in turn is the quickest way to locate an original.
| Location | How to check |
|---|---|
| At home | Search the person's papers, a home safe, and files kept with deeds or insurance documents. Look for a copy that names the drafter. |
| A solicitor or will writer | Contact any firm the person used. Many keep original wills in storage for clients, often free of charge. |
| A bank | Some people leave a will in a bank's safe custody or a safe deposit box. Ask the bank what proof of death and authority it needs. |
| The Probate Service (HMCTS) | Original wills can be deposited with the Probate Service for safekeeping and withdrawn later. Ask the probate helpline whether one is held. |
| The National Will Register | A search can show whether a will was registered and where it is stored, including wills held by firms that have since closed or merged. |
An original will can be deposited with the Probate Service for a one-off charge of £24, then withdrawn by the person who lodged it, or their dependants after death, at any time (gov.uk, storing a will with the Probate Service, as at August 2026, subject to change). If you think the person used this service, the probate helpline can tell you whether one is on deposit.